Privacy Policy

At Shepherds Sales Limited we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: When you register on our Site, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, and payment information.
Technical Data: We collect information about your device, browsing actions, and usage patterns, including your IP address, browser type, operating system, and referring URLs.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyse Site traffic, and personalize content. For more information on our use of cookies, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

To process and manage your orders and payments.
To improve our Site and services based on user feedback and analytics.
To communicate with you, including responding to inquiries, providing updates, and sending promotional materials (where you have consented).
To ensure the security of our Site and prevent fraudulent activities.

Sharing Your Information

We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, order fulfillment, and email communication. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
For Legal Reasons: We may disclose your information if required by law or to respond to legal processes, enforce our terms, or protect the rights, property, or safety of Shepherds Sales Limited, our users, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes to our Privacy Policy in such cases.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: You have the right to access and correct your personal information held by us.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shepherds Sales Limited
purchasing@shepherdssales.co.uk